Thinking of Booking a Mobile Vet?
Mobile Vet Service

Thinking of Booking a Mobile Vet? Here’s What You Need to Know

By Sam Weeks | February 26, 2021

If you have never taken advantage of in-home vet care before, you probably have a lot of questions about how the service works. All you really need to know is that a mobile vet is here to make your life easier. However, the team at Vets on Call has also taken the time to put together a list of commonly asked questions, which will hopefully provide answers to all of your queries.

What services are available?

Many people incorrectly assume that a mobile vet only offers limited services. In fact, house call vets are equipped with all the tools and medication that they need to diagnose the majority of issues. Home call vets typically offer the following services:

How do I book?

Booking with Vets on Call could not be easier. Our easy 3-step booking process will see high quality vet care delivered straight to your door. Simply download our app, register your pet, and register yourself. After filling out a few simple questions you will be able to browse our vet profiles, reviews, and ratings and book an appointment at a time that suits you.

How much will it cost?

We know that looking after your pet can be an expensive undertaking.  That’s why Vets on Call have implemented a standardised pricing system, so you know the exact cost of the appointment before your vet arrives. A home vet visit can be booked for as little as $88.

How do I prepare for the vet’s arrival?

One of the advantages of in-home vet care is the fact that it circumvents the stress of a traditional clinic appointment. Most pets hate having to get into the car, sit in the waiting room, and have a vet examine them in an unfamiliar environment. 

A mobile vet turns your living room into the clinic. Our veterinarians have found that pets tend to be far more comfortable in their own home, which helps them quickly diagnose your furry friend.

Just make sure that you have a tidy, comfortable space available, keep other pets separate from the consultation area, and have on hand any insurance papers that you will need your vet to sign.

What if my pet needs specialised treatment or medication?

Sometimes, your pet might require additional treatment or medication that our vets don’t have immediately on-hand. For example, your dog may need an x-ray for a suspected broken bone. In these situations, we are able to provide you with a referral to one of our local partner clinics.

Our vets carry a wide variety of medications on them. In the rare instance that we do not have the required drugs available, we are able to organise for a prescription to be delivered the following day.

What about my pet insurance?

Here at Vets on Call, our focus is on making our services as convenient as possible. That’s why our consultations are compatible with all pet insurance plans. Our handy-to-use app also enables you to keep track of your pet’s complete health history, making claiming on your insurance incredibly simple.

If you have any further questions about the services provided by Vets on Call, our team is happy to help. Feel free to contact us via phone (1300 101 434), email ([email protected]) or the contact form on our website, and be sure to follow us on social media to keep up to date with all the latest happenings. We look forward to seeing you and your pet soon!

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