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Vets on Call is a unique, easy-to-use mobile app that delivers high-quality veterinary care right to your door.

The best part is you don’t even need to leave the comfort of your couch.

Vets on Call’s team of veterinarians have everything they need to look after your pet regardless of the day or time.

PRICING

With standardised pricing, you know exactly how much you'll pay.

No more waiting rooms, no more surprising vet bills, no more middle-of-the-day appointments. Vets On Call is pet care when you want it, how you want it.

SERVICES

More than just vaccinations… We cater to all your pet’s needs

Complete management of your pet’s health

Have complete access to your pet’s healthcare records at all times. The Vets on Call app features detailed records of your pet’s health history, meaning your vet can find out everything they need to know.

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Stress-free

Avoid going to the vet and bring them to you instead. No more waiting rooms, no more cages; Vets On Call offers the highest-quality veterinary care in the comfort of your own home.

Convenient

Schedule your vet visits exactly when you need them. Vets On Call has over 150 registered vets spread across Melbourne with fantastic availabilities, meaning they can come to you exactly when you need them.

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01 Download for free

Visit the Apple App Store or Google Play

02 Register your pet

Provide a little more information about your precious dog or cat and we’ll do the rest

03 Register yourself

Don’t forget, we want to know more about you as well

04 That’s it!

You’re now ready to receive premium veterinary services in the comfort of your own home

01 Pick Your Appointment Time

Select the date and time that you want the vet to come

02 Pick Your Pet & Appointment Type

Select which of your pets the appointment is for and which service type you’re looking for

03 Find The Right Vet

Browse from available vets and select the one you like the most

04 Confirm Your Booking

Click submit and sit back and relax

How to setup a profile

How to create a Booking

Download the app today

Locations

We currently service the following areas

With plans to service provide Australia-wise service, enter your details below to be the first to hear of our expansion into your region.

Location Map

Don’t worry, we won’t spam you and your details will not be sold to third parties. Check out our Privacy Statement.

Frequently asked questions

How do I know my pet’s previous healthy history?

We keep your pet’s health records on file so that you and your vet can have access. If you’re new to Vets on Call and don’t have all your pet’s details, you can request a copy of their health records from your clinic. Don’t worry; you can add any missing information to your pet’s profile on the app at any time.

What do I do to prepare for the Vet’s arrival?

Getting ready for your appointment is simple, just follow these steps:

  1. Make sure you’re home at the time of the booking and have a quiet, tidy and comfortable space for the consultation.
  2. Keep other pets separate from the room in which the consultation will take place.
  3. Have old towels or something absorbent on hand, just in case.
  4. Ensure any insurance forms you need your vet to sign at the end of the consultation are ready.

Can I contact the Vet before or after my appointment?

Yes, you can message your vet through the app once you have confirmed your booking and for two weeks following the conclusion of your booking (just in case something’s happened or you need a question answered).

What medications are kept on hand?

Our veterinarians carry a pack with them that includes the most commonly used medications and equipment to be able to service the needs of your pet.

What if the vet doesn’t have the right medication?

If your vet doesn’t have the right medication required, they’ll prescribe the appropriate treatment that you will be able to order through your app and have delivered to your door the following day.

What if my pet requires specialised treatment?

Our vet will provide you with a referral to our local partner clinic that will be able to complete any specialised testing or treatment for you. Please note: We recommend booking your appointment immediately with our partner clinic as delaying the appointment may affect your pet’s treatment.

What happens after my consultation?

After your consultation is complete the following things will happen:

  1. Your vet will update all your pet’s health records
  2. You will be asked to rate the service of your vet.
  3. You will be able to book a follow-up consultation at a reduced rate for two weeks should you need it.
  4. You will have access to messaging your vet for two weeks post the consultation.
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Got a question? Want to give us some feedback or give us some insight into your experience with us? We’d love to hear from and you’ve got a few options as to how you’d like to reach out.

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