Whether you think you’ve identiﬁed a speciﬁc issue, would like a general check-up or something doesn’t feel right, our vets will perform a general health check and ﬁnd out what is troubling your precious pet. Please note, if there is a need for further treatment, you will be charged for the cost
If there’s something specifically wrong with your pet’s ears, eyes or skin, our vets have just the thing to fix the problem and treat your precious pet effectively. This option comes with a standard course of the most commonly used medication.
Sick Pet Consultation
Oh No! Your pet is actually sick! This is definitely the right service to choose if you know your pet is suffering from something severe. Our vets will have just the right thing to make your precious pet feel much better. Again, this option provides a standard course of medication for your pet.
Want to get your pet’s vaccinations done at home? Whether they are first-time shots for brand new kittens and puppies or annual updates for beloved pets, our vets can make sure your furry friends are well-protected with all the most important vaccinations We provide care and compassion in the comfort of your own home.
Don’t let your pet’s last moments be on a cold, sterile table. We’ll come to you and ensure your pet is comfortable in their final moments. We partner with afterlife service providers to ensure all your needs are covered during this difficult time. Please note: cremation services are charged at an additional cost
Partner Clinic Referral
If your pet is suffering from an illness or injury that our vets can’t treat, we’ll refer you to one of our 35 trusted partner clinics spread across the Melbourne region. Our partnerships ensure that you don’t have to go out of your way to look after your pet. Even better, our partner clinics won’t charge an additional consultation for your visit.
Complete management of your pet’s health
Have complete access to your pet’s healthcare records at all times. The Vets on Call app features detailed records of your pet’s health history, meaning your vet can find out everything they need to know.
Avoid going to the vet and bring them to you instead. No more waiting rooms, no more cages; Vets On Call offers the highest-quality veterinary care in the comfort of your own home.
Schedule your vet visits exactly when you need them. Vets On Call has over 150 qualified veterinarians all across the country with fantastic availabilities, meaning they can come to you exactly when you need them.
Provide a little more information about your precious dog or cat and we’ll do the rest
03 Register yourself
Don’t forget, we want to know more about you as well
04 That's it!
You’re now ready to receive premium veterinary services in the comfort of your own home
1. Pick Your Appointment Time
Select the date and time that you want the vet to come
2. Pick Your Pet & Appointment Type
Select which of your pets the appointment is for and which service type you’re looking for
3. Find The Right Vet
Browse from available vets and select the one you like the most
4. Confirm Your Booking
Click submit and sit back and relax
Download the app today
We currently service the following areas
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Frequently asked questions
We keep your pet’s health records on file so that you and your vet can have access. If you’re new to Vets on Call and don’t have all your pet’s details, you can request a copy of their health records from your clinic. Don’t worry; you can add any missing information to your pet’s profile on the app at any time.
Getting ready for your appointment is simple, just follow these steps:
1. Make sure you’re home at the time of the booking and have a quiet, tidy and comfortable space for the consultation.
2. Keep other pets separate from the room in which the consultation will take place.
3. Have old towels or something absorbent on hand, just in case.
4. Ensure any insurance forms you need your vet to sign at the end of the consultation are ready.
Yes, you can message your vet through the app once you have confirmed your booking and for two weeks following the conclusion of your booking (just in case something’s happened or you need a question answered).
Our veterinarians carry a pack with them that includes the most commonly used medications and equipment to be able to service the needs of your pet.
If your vet doesn’t have the right medication required, they’ll prescribe the appropriate treatment that you will be able to order through your app and have delivered to your door the following day.
Our vet will provide you with a referral to our local partner clinic that will be able to complete any specialised testing or treatment for you. Please note: We recommend booking your appointment immediately with our partner clinic as delaying the appointment may affect your pet’s treatment.
After your consultation is complete the following things will happen:
1. Your vet will update all your pet’s health records
2. You will be asked to rate the service of your vet.
3. You will be able to book a follow-up consultation at a reduced rate for two weeks should you need it.
4. You will have access to messaging your vet for two weeks post the consultation.
I used Vets on Call yesterday and I couldn’t be more delighted! The vet quickly diagnosed the problem and set about treating the affected area. They already had the required medication in their kit and dispensed them to me without further ado. I was surprised that their cost was already fully covered by the pre-arranged fee. What a pleasure the whole process was; from booking, the visit, the outcome, and the overall cost was far less than I thought it would be. I will definitely use Vets on a Call again and will recommend it to my pet-owning friends.
Felt so lucky to have vets on Call visit myself and Harry at our house last night. He was much more calm receiving treatment at home than at the vets. Our vet Que Tu was so good with him and really took the time to undertake a thorough assessment. Would highly recommend to any pet owner out there.